Discover the ultimate one-stop shop for all retailers with the Airtel Tribe application. This powerful tool is designed to streamline customer service and enhance account management for retailers working with Airtel.

With the Retailer Tribe App, retailers can efficiently handle a variety of customer services. From registering new customers and editing existing registrations to facilitating SIM SWAP and Mobile Number Portability (MNP), the app covers all bases. Retailers can also manage airtime and bundle purchases, handle AM cash in/out transactions, process bill payments, and execute EVD/AM transfers for other retailers, making it an indispensable tool for daily operations.

The app not only simplifies customer service but also empowers retailers to manage their own Airtel accounts effectively. Retailers can view and edit their profiles, monitor and update their stock, request new stock, and even purchase it directly through the app. Additionally, the app provides access to the sales hierarchy, allows for AM/EVD pin resets, account unlocks, and even facilitates agent loans and banking services on their account. Retailers can easily review their transaction history, check commissions earned, and assess their performance on Airtel services. The application supports self-service options and enables retailers to submit service requests to Airtel directly. It also features a section for key training notes, surveys, and digital notices, keeping retailers well-informed and engaged.

Airtel Tribe is available in both English and French, catering to Airtel Africa's diverse operations. The app is user-friendly and crucial for boosting business productivity among retailers.

What's New in the Latest Version 2.28.0

Last updated on Oct 9, 2024

Minor bug fixes and improvements have been implemented in the latest version. Install or update to the newest version to experience these enhancements!